|
|
|
| |
MSN
Monitor & Sniffer
The technical support is free. You may send your mail to support@msnmonitor.com.
In order to provide more accurate service, please provides the
following information:
1. Whether the problem can reappear? How reappears?
2. What operating system you used (Windows 98, Windows 2000, Windows
XP and so on).
3. Your MSN Monitor & Sniffer edition.
4. If has error prompts dialog box, please provides the whole error
message, it is better to contain the screenshot capture.
FAQ
-
What exactly does MSN Monitor & Sniffer
do when installed on a PC connected to a LAN?
A: MSN Monitor & Sniffer using NIS enables
the network card's promiscuous mode and captures network traffic
on the local LAN segment. Then it filters Ethernet packets
according to the settings, and parses them to reconstruct MSN
sessions. After that MSN Monitor & Sniffer can log
MSN messages and even intercept file bodies and store them
locally. Note: There are certain limitations for switched
networks (see the next question about switches in this FAQ).
- MSN Monitor & Sniffer does not capture anything.
Why?
A: Basically there are two possible reasons. First, you need
to click the start button to let sniffer begin to capture data.
Second, maybe your default network adapter is not a working one.
Click the "Select Adapter" menu item with the similar
name to popup a network adapter selection window. If there are
two or above adapters in it, try them one by one to find out a
working one. On window NT/2000/XP, the working network adapter
is shown with name like "Intel 8255x-based PCI Ethernet
Adapter". While on windows 9X, the name like "PCNTN4M",
etc.
- When I start MSN Monitor & Sniffer, it can capture
only the MSN messages sent to and from my machine. Why?
A: You should check the device type used for connecting to
LAN: is it a hub or a switch (switching hub). Unlike hubs,
switches prevent promiscuous sniffing. In a switched network
environment, any packet sniffing software is limited to capture
broadcast and multicast packets, so you can't intercept any
MSN messages within your LAN segment. However, most modern
switches support "port mirroring" (also known as
"port spanning" or "roving analysis port"),
which is a feature that allows you to configure the switch to
redirect the traffic that occurs on some or all ports to a
designated monitoring port on the switch. Please refer to your
switch documentation for information how to configure this
feature to monitor the entire LAN segment.
|
|
|
|
|
|
|
|
